Refund Policy

Refund  Policy

We may need to collect information from you to verify your identity, such as your email address or account information, before processing your refund request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your refund request in a timely manner as required under applicable law.

If you have complaints about how we process your refund or personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.